Orders are shipped within 48 hours (Monday to Friday, orders placed during the weekend will be shipped the following week).
The delivery delays are then as follows: 1 to 2 working days by TNT, 2-3 working days by home delivery Colissimo or Click and collect (Pick up in a Bensimon store), 3-5 working days by Mondial Relay.
In any case, when your order is dispatched, you will be notified by email and a tracking link will be provided.
For furniture orders delivered by the carrier, you will be contacted to fix a time once your order is dispatched. The delivery will be made at the front door of your building or house.
Find below the pricing and delays for the different shipping methods to France on our online store :
- Pick up in a Bensimon store (Click & Collect, not available for items dispatched by our stores) : free, delivery in 2-4 working days
- At a pick up point (Mondial Relay) : 4.5€ (free for orders above 65€), delivery en 2-5 working days
- At home (Colissimo Domicile) : 6.5€ (free for orders above 150€), delivery en 2-3 working days
- At home (TNT express) : 12€, delivery 1-2 working days
- By carrier (for any furniture order, delivery at the front door of the building/ in front of the house) : 29.50€ to 45€ by appointment
If you need any information, feel free to contact our Customer Service by email at e-shop@bensimon.com or by phone at +33 9 74 48 92 53.